About Us

Cross Intelligence Analysis L.L.C is an IBM Certified Partner that provides full Business Intelligence life-cycle development, which includes assessing current needs, evaluation, review, authoring, and implementation. We focus on business intelligence reporting and have vast expertise in IBM Cognos Analytics and Ultimate Software (UltiPro) Business Intelligence. As one of the industry-leading IBM Cognos Analytics and UltiPro Business Intelligence consulting firms, we take special pride in assisting our valued clients to manage their most important asset, their team.

Our firm has extensive experience in leveraging our client’s UltiPro Business Intelligence in an impeccable manner to deliver dashboard configuration, customized reports, and general support. We also provide consulting services in the development and support of Cognos Dashboards, Events and Reports. Overall, Cross Intelligence Analysis specializes in services such as Training / BI Workshops with the IBM Cognos Analytics (BI) software, report development, dashboards, and visualization.

Cross Intelligence Analysis, L.L.C was founded by a former Ultimate Software Business Intelligence Consultant and a United States Marine Corps Veteran, Nicoleen Dillard, with a special focus on IBM Cognos Analytics as well as UltiPro Business Intelligence. She wanted to develop a trusted platform for businesses by incorporating her 25+ years of experience with the IBM Cognos Analytics Software. Hence, Cross Intelligence Analysis stepped into the industry with the passion for technology and unwavering determination.

Our Vision

Cross Intelligence Analysis envisions its success in becoming a trusted name through providing superior solutions for our clients while also focusing on building friendly relationships with them based on integrity, transparency, and satisfactory results.

Our Mission

Our mission is to provide industry-leading functional and technical consulting services to our clients and set new precedents of quality-service for others.

About Our Founder and CEO, Nicoleen Dillard

As a United States Marine Corps Veteran with a Business Administration degree from the University of Phoenix, she has worked at various prodigious organizations such as Procurement Analyst at Ryder System Inc. and Business Intelligence Consultant at Ultimate Software.

Nicoleen Dillard has over 25 years of experience as a Business Intelligence (BI) Consultant, Analyst, and Author. She is a Subject Matter Expert (SME) in UltiPro Business Intelligence (BI) after over a decade of working at Ultimate Software. She specializes in Reporting and BI Workshops for UltiPro people management areas of Human Resources (HR), UltiPro Payroll, UltiPro Recruitment, UltiPro Recruiting (REC14), UltiPro Onboarding, UltiPro Time and Attendance (UTA), and UltiPro Time Management (UTM).

The Business Intelligence (BI) Workshops Nicoleen has hosted/conducted (remotely or virtually), domestically (on-site), and internationally (on-site) have resulted in rave reviews and increased efficiency for clientele. Her vast background enables her to deliver top-notch workshops, valuable reports, dashboards, visualizations, and knowledge helps organizations become more automated, while also using their data more effectively.

What They Are Saying x

This is Awesome! Thank you very much Nicoleen not only for super helpful documentation but for your patience and all the effort you put in for me to get it. The confidence and encouragement I got after your training go deeper than just being able to create reports.
Our organization hired Cross Intelligence Analysis to create some BI Reports from Ultimate Software when we felt our internal skills were limited. Working with them to define our dataset and watching the creation of our reports was actually a pleasure. Nicoleen has extensive experience in understanding the data, packages, expressions, joins and output options while providing to us reports both under budget and on-time.